FAQ's

  1. Home
  2. FAQ's

(1) Are your products certified organic?

Yes, all our products are certified organic by recognized authorities. We carefully select suppliers who adhere to strict organic farming practices to ensure the purity and authenticity of our offerings.

(2) What is Alive Exim Project?

Alive Exim Project is a trusted provider of premium organic products, including spices, herbs, teas, and superfoods. We're dedicated to offering high-quality, ethically sourced products to enhance your well-being.

(3) Where do you source your products from?

We source our products from reputable suppliers and cooperatives worldwide, with a focus on regions renowned for their superior agricultural practices. This includes sourcing spices from the vibrant markets of Unjha and other quality-driven regions.

(4) Do you offer international shipping?

Yes, we ship our products internationally to many countries. Shipping options and rates vary depending on the destination. Please refer to our shipping policy for more details or contact our customer support team.

(5) What is your return policy?

We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, please refer to our return policy for information on returns, exchanges, and refunds.

(6) How can I get in touch with customer support?

Our dedicated customer support team is here to assist you. You can contact us via email, phone, or live chat during our business hours. Visit our Contact Us page for more details.